1. Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.


2. Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.


3. Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.


4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, or the Internet.



5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.


6. Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.


 7. Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.


8. Openness

We will make information available to you about our policies and practices with respect to the management of your Personal Information.


9. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.


10. Handling Customer Complaints and Suggestions

You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting info@qannati.com



Additional Information

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.


Other Websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

GENERAL INFORMATION
www.qannati.com is the official website of Qannati Objet d’Art.

The following Terms and Conditions shall govern every user of this website. We ask that you abide to the provision stated herein. Please read them carefully, for your use of this website corresponds that you agreed to be bound by these terms. If you wish not to be governed by these terms and conditions, you may not access or otherwise use this site.

We reserve the right to revise the Terms and Conditions anytime without any prior notice. In the event that we modified and/or added some information, we will assure you that updates will be posted at the same time on this same site.

Please check this page from time to time to keep you updated. Take note that your use of this site following any changes indicates that you agreed with the modifications.

TRANSACTIONS
We reserve the right to refuse any order/ transaction you do with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, or per order. It may include the orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

If a change is made or the order needs to get cancelled, we will attempt to notify you by contacting the e-mail and/or the billing address’ phone number provided in your order. We reserve the rights to limit or to prohibit orders that, in our sole judgment, may appear to be placed by dealers, resellers or distributors and/or orders that are fraudulent in nature.


SITE USAGE POLICY

I. Security
An attempt to probe, scan or test the vulnerability of the system or network and/or to breach security or authentication measures without proper authorization shall make you liable for the damage/s that the company may incur from the said activities.
Refrain from sending unsolicited e-mails, including promotions and/or advertising of products or services.

II. General Rules
You agree to use the site only for lawful purposes. You cannot use this site to transmit, post, download, distribute, copy, display publicly, store or destroy material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or (c) that is libelous, obscene, offensive, threatening, defamatory, abusive or hateful.

III. Violations
We have absolute discretion to determine if any use violates these rules, and to act as we deem appropriate in the event of any violation. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences which may involve such violations and may involve, cooperate with, and make disclosures to law enforcement authorities in identifying and prosecuting users who are involved in such violations.


SITE CONTENTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, audio, video clips, text, layout, graphics, messages, files, documents, and other materials that appear as part of this site shall collectively refer as “Contents.”

All the contents in this site, whether publicly posted or privately transmitted, as well as all derivative works, are properties owned, controlled, licensed and used with permission by Qannati Objet d’Art.

The site and its contents are protected by copyright, trademark, trade dress and other laws. All rights, titles and interests in and to the site and its contents are owned by Qannati Objet d’Art. The brand’s logo, Qannati masterpieces, and all other trademarks appearing on this site are owned by Qannati Objet d’Art and shall not be used without authorized permission.

All contents should not be used for any other purposes except for personal and non-commercial use by the users of the site.


USER COMMENTS, FEEDBACK, REVIEWS AND OTHER SUBMISSIONS
Qannati Objet d’Art welcomes any comments, feedback and reviews you have toward us. However, we also reserve the right to remove any hateful, profane, or inhumane comments, feedback and reviews provided that they are reviewed properly by us following the internal policies we have.

All comments, feedback, reviews and other submissions shall be and will remain Qannati’s property.

You agree that none of the comments submitted by you to Qannati’s digital and offline channels will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that none of the comments submitted by you to the site will have libelous contents or otherwise unlawful, abusive or obscene material.

PERSONAL AND CONTACT INFORMATION
Your registered email address in your transactions with us is registered on our customers’ database. Thus, it should not be a surprise to you if you receive any promotional emails and/ or notification emails from us.

We honor our Privacy Policy for this matter and we assure you that your information is solely intended for Qannati transactions.

Please send any concerns regarding our products or services to info@qannati.com

INDEMNIFICATION
You agree to defend, indemnify and hold Qannati Objet d’Art harmless from and against any and/ or all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

DISCLAIMER
Qannati Objet d’Art assumes no responsibility for and shall not be liable for any damages, interruption of service or viruses that may infect your computer or telecommunications equipment arising from your access to or use of this site and its contents.

At the same time, Qannati Objet d’Art or any of its affiliated entities should not be held liable in any cases even if Qannati has been previously advised of the possibility of such damages. Whether in an action under contract, negligence or any other theory, arising out of or relating to the use of the information, services, products and materials available from the site, Qannati Objet d’Art will remain not liable for any damages.

INACCURACY DISCLAIMER
From time to time there may be information on this site that contains typographical errors, inaccuracies, or omissions, including those that may relate to product descriptions, pricing, availability, shipping, and job postings. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We apologize for any inconvenience this may cause you.

PLEASE READ THESE PURCHASE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING AN ORDER WITH QANNATI OBJET D’ART
This document establishes the terms and conditions governing the purchase of products (hereinafter "Purchase Terms and Conditions"), the contents of our "Legal Notice - General Terms of Use" and our "Privacy Policy" being also applicable. Please consult these before placing an order. 
If you have any questions related to these Purchase Terms and Conditions, please contact us through the telephone numbers and email addresses stated in this website.

1. Introduction
1.1. Sales can only be completed if orders are originated via an authorized Qannati sales representative via email.

2. Parties to the Sale and Purchase Agreement
Seller:
Qannati Objet d’Art Commerce, a Sole Shareholder company incorporated in Bahrain, with address at Villa 9, Entrance 1227, Street 3228, Aali, Kingdom of Bahrain and Commercial Registration Number 130864-1(hereinafter "Qannati", "us" or "Seller").

Purchaser:
The user who provides us with his/her personal data in the purchase form/email, previously accepting these Purchasing Terms and Conditions and the Privacy Policy (hereinafter "you", "user" or "Purchaser").
 
3. Execution of the Sale and Purchase
3.1. Placing an order implies the Purchaser’s acceptance of these Purchase Terms and Conditions and of the Privacy Policy included in this website.
3.2. The agreement may be entered into, in English language.
3.3. Orders placed by the Purchaser will be subject to acceptance by the Seller. This acceptance or, as the case may be, the non-confirmation of the order, will be made by electronic mail.
 
4. Obligations of the Purchaser
4.1. The Purchaser must be of legal age and have the legal capacity to enter into agreements.
4.2. The Purchaser must use this website only to make legally valid queries or requests.
4.3. The Purchaser must provide his/her email address, postal address and/or other contact details as requested, which must be true and accurate, and consents that the Seller be allowed to make use of these data when necessary as provided in the Privacy Policy included on this website.
4.4. The Purchaser shall pay the agreed purchase price by using any of the payments methods advised by Qannati Objet d’Art.
 
5. Obligations of the Seller
5.1. The Seller’s main obligation is to deliver the products requested by the Purchaser through the order placed via email or in person (in writing) and accepted by the Seller by confirmation by email, considering the terms and conditions set out below:
5.1.1.All orders are subject to availability of the requested products. If the product you have selected is not available, the client may order a bespoke instead. 
5.1.2. Except in the event of unforeseen circumstances or circumstances beyond our control, we will send the products that we have listed on each order confirmation within 30 business days in the case of a ready product and 6 months in the case of a bespoke order. Business day mean Monday to Friday, except holidays.
5.1.3. Orders will be deemed delivered when the Purchaser, or a third party in its name, acquires material possession of the products, which will be evidenced by the signed receipt of the order at the agreed delivery address.
5.1.4. If neither you nor another person in your name will be at the place of delivery at the agreed time, please contact us a reasonable time in advance to arrange the delivery on another day. If we cannot deliver your order because there is no one to receive it at your address, we will try to contact you to find an alternative date or place. If we cannot contact you or if we do not find a valid alternative, your order will be returned to our warehouse and we will leave a note so that it is sent to you again if so you wish.
5.2. Qannati Objet d’Art will not be liable for any breach or delay in fulfilling any of its obligations if this is due to events beyond its reasonable control.
 
6. Price and shipping expenses

6.1. Qannati may change the price of the products costs at any time without prior notice, however, Qannati will always apply the price in force at the time of receipt of your purchase order.  
6.2. You expressly authorise us to issue your invoice either electronically or on paper. We usually send it in paper, unless you make a purchase for a gift, in which case it will be sent just to you and in electronic format only. If you have any preference in this regard or if you wish to exercise your right to receive it on paper, please contact us by telephone or at the addresses listed on our website.

7. Payment terms
7.1. Purchases may be made by bank transfer or as advised by Qannati at the time of purchase. 
7.2. The price of the ordered products must be paid in dollars. 

8. Notification of shipment, deadline and place of delivery
8.1. The delivery of shipments will be notified to the Purchaser by email. The product will be delivered to the address indicated when placing the order, provided that it is not a PO Box. The means of shipping our product makes it impossible for us to accept PO Boxes as shipping address.
8.2. The product risks will be borne by the Purchaser from the time of delivery. The Purchaser will acquire the ownership of the products when the Seller receives the payment of the price (and other amounts due, including shipping costs), or at the time of delivery if it takes place thereafter.

9. Tax and customs duties.
As for taxes at destination, duties, taxes and any charges associated with customs clearance of the goods shall be borne by the receiver of the product pursuant to the legal provisions in force in each country, who must pay the amount in cash upon receipt of the shipment. We do not have control on these charges, and we cannot predict the total amount, so we recommend contacting the Customs Office for more information.
10. Intellectual and Industrial Property
The Purchaser acknowledges and declares that all copyrights, trademarks and other intellectual and industrial property rights on the materials or contents included in this website correspond to Qannati Objet d’Art or its licensors (see "Notice of Purchase and Terms of Use" of this website). You may use such material only in the manner expressly authorised by us or by those who granted us license for its use.
 
11. Notifications
11.1. By means of this agreement, you agree that communications with us may be by electronic means, and you acknowledge that any agreement, notification, information and other communications that we send to you electronically comply with the legal requirements of being in writing.
11.2. The notifications you send us must be to our email address info@qannati.com or the sales representative assigned to your transaction
11.3. We may send you communications either to your e-mail address or to the postal address provided by you when you placed your order.

12. Applicable law
This Sale and Purchase agreement shall be governed by Bahraini Law.
PLEASE PRINT OR OTHERWISE SAVE a copy of this agreement so that you can check its contents at all times and so that you have written evidence thereof.

1. General Information

All orders of existing collections are subject to product availability. If a bespoke order is placed, we will notify you of the craftsmanship duration. 50% of the price of the piece must be paid prior to the start of craftsmanship.


2. Delivery Location

Items offered on our website are available for delivery to addresses all around the world except for specifics country with instable situations (please contact info@qannati.com to confirm). Otherwise, products can be hand-received in Qannati offices in France.


3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of order after receiving the full payment in the case of a ready-made products, or 50% in the case of a bespoke piece. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 30 business days of the date of your order in the case of a ready product and 6 months in the case of a bespoke order. Business day mean Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.


4. Shipping Costs

Shipping costs are free

Sales tax and customs fees are the responsibility of the recipient


5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at info@qannati.com

​

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@qannati.com

Returns

No Refunds/Exchanges. We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at atelier@qannati.com with details of the product and the defect. You can send the item you consider defective to: 
​
Majestic, 4 Boulevard de Cimiez,
06000, Nice, France

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or time it takes to fix the defect. If you are entitled to a refund, we will refund the purchase price, using the original method of payment.

Shipping

To return the item you purchased, please mail it to: 

10, Place Vendôme,
75001, Paris, France 

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
​

To satisfy customers with its quality of products and customer service, Qannati Objet d’Art offers a life time warranty for all universes and sculptures within Qannati masterpieces.
For the timepieces, the warranty period is two-years and it covers, the watch movement, hands, and dial. After the inspection, the damaged part will be repaired. However, watch replacement is based on the discretion of Qannati Objet d’Art. All repair charges are free if the timepiece/bracelet is proven defective in material or quality under regular use. A EUR 500.00 return shipping and handling fee will apply to all warranty service.
If our warranty does not cover the problem you are having with your timepiece, or if your warranty has expired, the service and repair charges will be advised.
The warranty does not cover the following: 
·      Case, crystal, strap and buckle or bracelet, stem or crown 
·      Damage resulting from improper handling, lack of care, accidents, or normal wear and tear 
·      Water damage due to negligence
·      Repairs, on a watch not purchased from Qannati Objet d’Art.

This warranty is void if the masterpiece is damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or quality. 
Shipments of masterpieces for repairs should be authorized by the Qannati beforehand. Qannati Objet d’Art will assess whether the product’s problems are covered or not by our warranty and provide an estimated cost for repairs falling outside warranty terms. 
The client must apply for any repair through the Repair Process. Once applied, the client will be authorized for shipment and will receive a Repair Number that must be attached to all communication regarding the repair. Any goods returned to Qannati without a Repair Number will be returned without prior notice to the client. All dispatch fees will be at the client’s expense.